Our Approach

A team arrives on-site to conduct a review of your operations, but instead of a collaborative effort, you feel frustrated:

• The review process feels disconnected and predetermined, with the team not adapting to your schedule and staying disengaged from your team.

• There is a lack of understanding of mining basics, requiring you to spend significant time explaining, which adds to your workload.

• Previous reviews have led to little or no change, creating frustration and a sense that the process is ineffective.

• The review team often makes assumptions, doesn't listen, and sometimes talks down to you, leading to a feeling of not being respected.

• Recommendations are often impractical, and information is presented to head office without your input or approval.

If any of this resonates, you’re not alone. 

• In this Point of View, we cover:

1. Why a people-first approach delivers significant value
2. What’s involved in taking a people-first approach 
3. How OX Solutions applies a people-first approach