Operational Productivity Offering

Operating models aren't inherently right or wrong, but they can lead to dysfunctional ways of working, especially when transformations are approached piecemeal without considering the organisation's overall value delivery. Here are some common problems and symptoms that may resonate with you.

Problem

• High variability in production
• High turnover / burnout of employees
• Escalating / uncontrolled costs

The symptoms

• Individuals & teams unclear on the department / organisation goals
• Individuals unclear on what their role is and how it contributes to the department / organisation goals
• Work overload among employees with significant non-value-added activities
• Insufficient leadership engagement and support
• Measuring & reporting on everything with equal weighting

If you recognise these problems or symptoms in your organisation, it might be time to explore strategies for resolution. Here are some of the tools and sub-services we use to help address these challenges:

• Concept of Operations
• Operating Strategy & Planning
• Organisation Design 
• Core Process Design
• Management Operating System
• Remote Operations / Control Rooms
• Operational Readiness